About Shipping : 

·  We ship all items to worldwide.

·  Please edit your complete postal address before check out.

·  Items will be shipped within 2 business days from the date, payment is received (not include public holiday and weekend)

·  Please allow up to 2 working days (Italy & Slovenia) / 5 working days (Europe) / 10 and more (World) for items to be delivered.

About Payment -
·  We accept Skrill and PayPal (only friends) as a payment method 
·  We also accept  Bank Wire Transfer and Cards

Pagamenti accettati in Italia :

· Skrill,Paypal "invia ad amici",Postepay,Vaglia Postale e Bonifico Bancario

·  All Items must be paid within 1 week from the purchase date

About Payment -
·  We accept Skrill & PayPal (friends only) as a payment method
·  We also accept  Bank Wire Transfer and Cards

Pagamenti accettati in Italia -

· Skrill,Paypal "invia ad amici",Postepay,Vaglia Postale e Bonifico Bancario

·  All Items must be paid within 1 week from the purchase date

About Return Policy -

·  We provide 30 days refund for the item sold. Postage and resizing fees are not refundable. Buyer is to pay for return postage. All return must be in its original condition without any alteration to the product. We only accept return for items that are damaged or defect.

·  Please read the description carefully about the details and dimension. We will not accept returns claiming the size is not corresponding to photos.

·  Please note about the color variation. The color of photos may vary from different monitor. We also try our best to show the material in a color that is as close as possible to the original, all our photos are made using light that is as close to natural as possible and avoid color variation. Therefore, we will not accept returns based on color variation of your gem from the display on your particular monitor or particular photo.

Feedback & Contact us

·  Please feel free to email us prior purchase if you have any concerns. This agreement are automatic active once you bid on item, and we suppose you understand and accept terms of sale.

·  Please only bid the items when you are ready to buy and willing to pay for it.

.  Please allow us to resolve the problem for you.


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Sostituzione di un articolo per spedizione errata - Ordine non completo :

Al ricevimento dei prodotti controlla il contenuto e l’ordine relativo, se qualche prodotto risultasse diverso da quanto da te richiesto,  invia una e-mail a: subbuteoAZ@yandex.com ; risolveremo il tuo problema nel minor tempo possibile.

Articoli arrivati rotti :

I prodotti viaggiano a totale rischio di subbuteoAZ che, in caso di danni, provvederà immediatamente a sostituirli, senza alcuna spesa da parte tua.


Ai sensi del D.Lgs. n. 185/99 relativo agli acquisti a distanza, l'acquirente ha il diritto di recedere dal contratto (Ordine di Vendita) entro un periodo di 10 giorni lavorativi dal giorno del ricevimento dei prodotti.

Il diritto di recesso/ripensamento non è previsto per gli acquisti effettuati da aziende/professionisti con Partita Iva.

Per far valere il diritto di recesso l'acquirente deve dare comunicazione scritta dell'intenzione di recedere dal contratto tramite lettera raccomandata con avviso di ricevimento all'azienda fornitrice. La comunicazione può essere inviata con  E-mail (subbuteoAZ@yandex.com) spedita entro lo stesso termine (10 giorni lavorativi) purché confermata con lettera raccomandata con avviso di ricevimento entro le 48 ore successive. L'esercizio del diritto di recesso comporta per l'acquirente l'onere di restituire i prodotti ricevuti, completi di tutti gli eventuali accessori e nel loro imballo originale. La restituzione del materiale dovrà essere effettuata a cura e a spese dell'acquirente nel più breve tempo possibile e comunque non oltre i 30 giorni successivi alla comunicazione scritta della volontà di esercitare il diritto di recesso. Apporre sul collo copia della lettera raccomandata: i colli resi senza copia della lettera raccomandata, verranno respinti se nel frattempo non sarà pervenuta la lettera originale tramite il servizio postale. In caso di recesso, subbuteoAZ provvederà entro 30 giorni lavorativi dal ricevimento della merce resa ad effettuare il rimborso all'acquirente dell'importo pagato al netto delle spese di spedizione.(art.5, comma 7, D.Lgs. n. 185 del 22/05/1999).

Per avvalersi del diritto di recesso compilare una dichiarazione firmata dalla quale risulti la volontà di esercitare tale diritto, indicando chiaramente:

documento originale (indicare gli estremi dell'ordine)

in caso di recesso parziale indicare il codice dell'articolo o degli articoli e le

coordinate bancarie sulle quali ottenere l'eventuale bonifico. Se il pagamento è stato effettuato tramite carta di credito l’importo verrà stornato dalla carta stessa.


Il bene acquistato dovrà essere integro e restituito nella confezione originale, completa in tutte le sue parti (compresi imballo ed eventuale documentazione e dotazione accessoria; per limitare danneggiamenti alla confezione originale, raccomandiamo, quando possibile, di inserirla in una seconda scatola; va evitata in tutti i casi l'apposizione di etichette o nastri adesivi direttamente sulla confezione originale del prodotto;

In caso di danneggiamento del bene durante il trasporto, darò comunicazione al cliente dell'accaduto (entro 5 giorni lavorativi dal ricevimento del bene al proprio indirizzo), per consentirgli di sporgere tempestivamente denuncia nei confronti del corriere da lui scelto e ottenere il rimborso del valore del bene (se assicurato); in questa eventualità, il prodotto sarà messo a disposizione del cliente per la sua restituzione, contemporaneamente annullando la richiesta di recesso;

subbuteoAZ non risponde in nessun modo per danneggiamenti o furto/smarrimento di beni restituiti con spedizioni non assicurate;

Il diritto di recesso decade totalmente, per mancanza della condizione essenziale di integrità del bene (confezione e/o suo contenuto), nei casi in cui venga accertata

la mancanza della confezione esterna e/o dell'imballo interno originale;

l'assenza di elementi integranti del prodotto o anomalie al prodotto stesso;

il danneggiamento del prodotto per cause diverse dal suo trasporto.

Nel caso di decadenza del diritto di recesso,subbuteoAZ provvederà a restituire al mittente il bene acquistato, addebitando allo stesso le spese di spedizione.


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